Public administration
We digitize administration.Secure, smart, future-proof.
Our focus:
- Development of individual digitization strategies in accordance with legal requirements
- Recording, modeling, and optimization of administrative processes
- Implementation of seamless digital workflows as a “digitization assistant”
- Support during the introduction of digital solutions with a focus on user acceptance
- The development of software solutions has been BREDEX's core business for over three decades.
- Legacy software—a topic that is the subject of discussion in many administrations/companies undergoing digital transformation.
- 39Years of experience
- 200+Successfully implemented customer projects
- 180Employees
- 7Service areas with technical experts
Consulting expertise for modern social services agencies
We support social welfare authorities in further developing their structures and processes—with in-depth experience in SGB XII (in particular benefits under Sections 27–40 and Sections 67–69), SGB IX, and AsylbLG. Our focus is on practical solutions for efficient, legally compliant, and citizen-oriented administration.
What we bring to the table:
Our understanding: streamline processes, relieve the burden on skilled workers, and improve services for citizens in the long term.
- In-depth understanding of legal principles, technical instructions, and their implementation
- Experience in process analysis in administration and consulting
- We understand the work processes and obstacles and contribute digitization ideas for improvement, such as a knowledge database—translation between development and the requirements of case processing.
- Pragmatic approaches to managing workloads despite growing case numbers, staff shortages, and high turnover
- Support with digitization (e.g., e-files, OZG, online appointment scheduling, visitor log)
- Optimization of cooperation between front office (clearing, call center) and back office
- Knowledge of common specialist procedures such as OPEN/PROSOZ, KoPers
Our added value and promise
- Consulting from a single source – with technical and professional expertise
- Future-proof IT architectures and scalable solutions
- Reduction of processing times and manual effort, thereby eliminating backlogs in the long term
- Improving the quality of services provided to citizens and integrating public institutions
Challenges facing the public sector
Analog processes
75 %
Integrating existing knowledge into digital work processes
75% of communication processes in public administration are analog. We integrate any sources into a standardized and digitized process, thereby ensuring access to data and facts that pave the way for future technologies.
Shortage of skilled workers
25 %
Integrate new employees with different levels of knowledge more quickly
We compensate for the departure of experienced colleagues and shorten lengthy learning processes by ensuring that our product can process a wide range of queries. No standardized language or expert terminology is required to find the right answers. Over the next seven years, 25% of the workforce will reach retirement age and their knowledge will be lost.
Technological backwardness
4-10 %
Catalyst for innovative work and foundation for the digital future
Establish uniform search, open interfaces, and connections to systems, as well as more efficient working methods through advanced technologies. Set a forward-looking course for digital understanding and trust in innovative technologies.
Our solutions & products
Process Mining
Identify inefficiencies, achieve process efficiency
“Process mining” is a suitable digital technology for analyzing digitized processes.
Learn moreKnowledge management
Simple and consistent search across all documents
Seamless integration for efficient knowledge search. Real-time search with access to originals and legal sources.
Learn more
Let's talk about your project.
Tell us what you have in mind. Your message goes straight to our team.
Daniel Tölgyesi
CEO
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